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Cookie Policy

Effective Date: June 22, 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

2. How We Use Cookies

At Robia, we respect your privacy and employ a strict "minimal data" approach to web tracking. We do not use cookies for analytics, marketing, advertising, or tracking your behavior across other sites.

3. Strictly Necessary Cookies

The only cookies deployed on staging.robia.ug are strictly necessary for the technical operation and security of the platform. Specifically, we use cookies solely for user authentication.

These cookies:

  • Verify your identity when you log in.
  • Keep your session secure while you navigate the application.
  • Automatically expire when your session ends or shortly thereafter.

Because these cookies are strictly necessary for the platform to function and secure your account, they do not require prior consent under standard data protection frameworks, but we disclose them here for full transparency.

4. Managing Cookies

You can configure your browser to block or alert you about these cookies, but please note that if you disable them, you will be unable to log in or use the Robia platform.

1. Essential — Authentication Cookies

These cookies are strictly necessary for the platform to operate. They are set in response to actions you take, such as logging in, and do not store any personally identifiable information beyond what is required to provide the service.

Legal basis: Legitimate interest / performance of a contract — no separate consent required under GDPR Recital 47.

Authentication & Session Always on

Keeps you signed in and secures your session across pages. Without this cookie you cannot use the platform.

Name Purpose Duration Type
session_token Authenticates your session after login Session / 7 days HTTP-only, Secure
csrf_token Prevents cross-site request forgery attacks Session HTTP-only, Secure

2. Analytics — Usage Data

These cookies help us understand how visitors interact with Robia Loans. Data collected is aggregated and anonymised — it cannot be used to identify you as an individual. We use these insights to improve the platform.

Legal basis: Consent (GDPR Art. 6(1)(a)). You may withdraw consent at any time via the preferences panel below.

Analytics & Performance

Measures page visits, feature usage, and performance metrics to help us improve the service. All data is anonymous.

Name Purpose Duration Type
_robia_uid Anonymous visitor identifier for session analytics 13 months First-party
_robia_ses Session analytics — pages visited, time on site 30 minutes First-party

3. Marketing — External Advertising

These cookies are set by third-party advertising partners and allow us, and them, to show you relevant advertisements on other websites after you visit Robia Loans. They may track your browsing activity across multiple sites.

Legal basis: Consent (GDPR Art. 6(1)(a)). You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

External Marketing & Advertising

Enables personalised advertising on partner platforms based on your interaction with Robia Loans.

Name Provider Purpose Duration
_fbp Meta (Facebook) Advertising measurement and retargeting 3 months
_gcl_au Google Google Ads conversion tracking 3 months

Manage your preferences

You can update your cookie preferences at any time below. Changes take effect immediately. To remove all cookies, clear them via your browser settings — note this will sign you out of Robia Loans.

Essential Always on

Required for login and secure sessions — cannot be disabled.

Analytics

Usage data and performance.

Marketing

External advertising.

Your rights under GDPR

  • Right to withdraw consent: Update your preferences at any time via this page or the cookie banner on any page.
  • Right of access: Request a copy of the personal data we hold about you.
  • Right to erasure: Ask us to delete your personal data.
  • Right to lodge a complaint: You may lodge a complaint with a data protection supervisory authority.

To exercise your rights, contact us at support@robia.com.

Changes to this policy

We may update this Cookie Policy periodically. When we do, we will revise the "last updated" date at the top. If changes are material, we will notify you via the cookie consent banner when you next visit the site.

Contact

Robia Labs Limited
Kampala, Uganda
Email: support@robia.com